When you place an order on our site: www.aquajolia.fr, you have the choice between picking up your order directly in the Store (65 rue Pierre Seghers 26800 Portes les Valence), or requesting the shipment of your fish through our approved transporter for the transport of live animals (France express).

Pick up in Store: You are not charged for any preparation or packaging costs.

For shipping with France express, the applicable rates are by weight:

For an insulated box:

- from 0 to 4Kg: € 39

- from 5 to 9Kg: 52 €

- from 10 to 14Kg: 100 €

- 14Kg and more: FREE

This price includes insulated boxes, packaging, as well as the essential equipment for a good transport.

Orders containing live products are in principle dispatched on Monday, Tuesday and Wednesday, for next day delivery. Thursday only can be distributed the departments, which are bordering with our breeding. NO DEPARTURE ON FRIDAY, for animal safety. For delivery, DATE and Hours, contact us, to determine them together.

Please note: Packages must be opened in the presence of the delivery person; any anomalies must be noted and reported on their delivery slip. Then send us an email or call us. However if these conditions are not met, no credit will be given to you.

For the department of Corsica, and the border countries, please contact us.

ACCORDING TO DANGEROUS CLIMATE CONDITIONS FOR ANIMALS THE CARRIER MAY MAY PROHIBIT ALL SENDING.